Organisational Policy - Privacy
1. Introduction
We are Haro Support Services ("Haro", "us", "we", or "our"). This Privacy Policy, along with our Terms of Use, explains how we collect, use, and disclose your personal information.
2. Changes To Our Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website or communicated via email. The current version applies to all interactions with us.
3. What Is Personal Information?
Personal information includes any information about an identified or reasonably identifiable individual, whether true or not, and recorded in any form. This includes sensitive information such as racial or ethnic origin, political opinions, religious beliefs, health information, and biometric data.
4. What Personal Information Do We Collect?
We may collect:
- Identifying information (name, gender, date of birth)
- Contact information (address, email, phone number)
- Professional details (occupation, employer)
- Transaction details (payments, services purchased)
- Usage data (website interactions, device information)
- Government identifiers (Medicare number, driver's license)
5. How We Use Your Information
We use your information to:
- Provide and manage our services
- Communicate with you
- Process payments
- Comply with legal obligations
- Improve our services
6. Disclosure of Your Information
We may share your information with:
- Healthcare providers
- Insurance companies
- Regulatory bodies
- Service providers under confidentiality agreements
7. Data Security
We implement measures to protect your information, including encryption and secure storage.
8. Your Rights
You have the right to access, correct, and withdraw consent for your information. You can also lodge complaints with supervisory authorities.